Alocai provides a vigilant level of protection for all users by giving them the option to activate two-factor authentication (2FA) that fortifies the user profile with an added layer of security that's sure to keep any malicious activity at bay.
The 2FA is disabled by default when creating the account.
Once enabled, the profile is linked to email verification. When signing in to your account, you are prompted to provide your email, password, and a code that is received on your email.
To manage the 2FA in your account, you need to follow these steps:
1. Click your user profile from the sidebar
2. Click on the tab Security
3. Enable or disable the 2FA from the toggle
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Reporting a bug
If you encounter a bug, please report it to us using the customer support form located on the platform. Hit the Feedback button. We will be back to you as soon as we can.